Terms and conditions
Effective Date: 18-10-2024
Welcome to TurfPortals.com (a product of RADHESHYAM INNOVATIONS LLP). By downloading, installing, or using our app, you agree to abide by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using the app.
1. Acceptance of Terms
By accessing and using the TurfPortals.com mobile application (the “App”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the App.
2. Use of the App
You agree to use the App in accordance with all applicable laws and not for any unlawful or prohibited activities. Specifically, you agree to:
- Provide accurate and current information during the registration and booking process.
- Not use the App for fraudulent purposes or to misrepresent your identity.
- Not interfere with or disrupt the functionality of the App.
3. Account Registration
To use the App, you must register for an account. You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
4. Booking Process
The App allows users to book turfs for various sports, including but not limited to cricket, football, and hockey. When making a booking:
- Booking Confirmation: Your booking is confirmed only after you have completed the payment process and received a confirmation from the App.
- Cancellations and Refunds: Please review the cancellation and refund policies of the turf provider before booking. Refunds, if applicable, will be processed in accordance with the turf’s specific policy.
- Payments: All payments for bookings must be made through the App’s secure payment gateway.
5. Turf Availability and Pricing
Turf availability and pricing may vary based on the day, time slot, and location. While we make every effort to ensure accuracy, we do not guarantee that all information related to availability and pricing will always be correct. Incase the turf owner failed or forget to update his online booking and any Online booking came then it will be a liability of turf to solve the matter.
6. User Conduct
You agree to use the App responsibly and respectfully. Prohibited activities include:
- Harassing or threatening other users or turf owners.
- Engaging in activities that violate any applicable laws or regulations.
- Using the App for any unlawful purpose or in any manner inconsistent with these Terms.
7. Intellectual Property
All content, design, logos, text, graphics, and other elements of the App are the property of TurfPortals.com or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on this content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, TurfPortals.com and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Your use or inability to use the App.
- The performance or non-performance of any turf booked through the App.
- Any injury or damage sustained during use of a booked turf.
We provide the App on an "as is" basis, and we make no warranties regarding the availability or quality of any turf.
9. Third-Party Services
The App may contain links to third-party websites or services that are not owned or controlled by TurfPortals.com. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is subject to their terms and conditions.
10. Cancellation and Refund Policy
Turf providers may have their own cancellation and refund policies. We recommend reviewing these policies carefully before booking. Any disputes related to cancellations or refunds must be resolved with the turf provider directly, and TurfPortals.com will not be responsible for any refund disputes.
11. Suspension or Termination of Account
We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms or engaged in unlawful or improper conduct. Upon termination, your right to use the App will cease immediately.
12. Modifications to the App and Terms
We reserve the right to modify or discontinue the App or any of its features at any time without notice. We may also revise these Terms from time to time. You are encouraged to review these Terms periodically to ensure that you are aware of any updates. Your continued use of the App after any changes constitutes acceptance of the new Terms.
13. Indemnification
You agree to indemnify and hold harmless TurfPortals.com, its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the App, violation of these Terms, or infringement of any third-party rights.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of the App or these Terms will be subject to the exclusive jurisdiction of the courts of Surat, India.
15. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
- Email: contact@turfportals.com
- Phone: +91-7041886569